Privacy Policy
Privacy at a Glance
We absolutely never sell, rent, or trade your personal information to third parties.
Your payment data is fully encrypted by standard financial gateways. We don't store your credit card.
We monitor connection statuses (IP/Device) solely to prevent account sharing and guarantee uptime.
You have the right to request deletion or modification of your account data at any time.
Welcome to HomeIPTV. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or purchase a Premium IPTV Subscription, and tell you about your privacy rights and how the law protects you.
1. Information We Collect
To provide you with a flawless streaming experience, we collect specific information when you interact with our platform:
- Personal Identity Data: Includes your first name, last name, and email address when you register for an account or trial.
- Transaction Data: Details about payments to and from you, and details of the subscription plans you have purchased from us. (We do not store full credit card details on our servers).
- Technical & Usage Data: Includes your IP address, login data, browser type, device type (e.g., Firestick, Smart TV, Android Box), and connection times. We use this strictly to deliver the M3U playlists and prevent unauthorized multi-screen sharing.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
- To process your order, activate your Premium IPTV Subscription, and deliver your login credentials.
- To manage our relationship with you, which includes notifying you about changes to our terms or sending you setup guides.
- To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, and support).
- To prevent fraud, abusive streaming practices, or violations of our single-connection limits.
3. Data Security
We have put in place appropriate premium security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We utilize 256-bit SSL encryption across our entire website. Furthermore, we limit access to your personal data to those employees and support agents who have a business need to know. They will only process your personal data on our instructions and are subject to a strict duty of confidentiality.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use certain portions of our checkout system securely.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Once your subscription expires and you choose not to renew, your active connection data is securely purged from our active streaming servers.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (the "right to be forgotten").
- Object to processing of your personal data for direct marketing purposes.
Need to modify or delete your data?
If you have any questions about this Privacy Policy, or if you would like to exercise any of your legal rights regarding your data, please contact our privacy team.
Contact Privacy Team